Stock rarely disappears from a shelf. It disappears between places: on the van, in the back of a car, in a box that was counted at one end and never at the other. Here is how to close that gap.
Why stock goes missing in transit
- The sending branch reduces its stock, but the receiving branch never adds it.
- The receiving branch adds what was asked for, not what arrived.
- Nobody records who carried it.
Each of these leaves the business with stock on paper that no shelf holds.
Step 1: request, do not just send
The branch that needs stock requests it in Diwaan: item, quantity and date needed. The request is the start of the record, so nothing moves without a reason.
Step 2: send what you really load
The sending branch confirms the quantity actually loaded and who is carrying it. Their stock goes down by that amount, and the stock is shown as in transit. It belongs to neither branch until it arrives.
Step 3: receive what you really count
The receiving branch counts what arrived and confirms it. If 22 were sent and 20 arrived, Diwaan records the difference of 2 with the name of the carrier. The difference is visible to the owner the same day, not at the next stock count.
Read the in-transit list each morning
Anything in transit for more than a day deserves a phone call. In most businesses the list is short. When it is not, it shows exactly which trip to ask about.